All Systems Operational

Uptime over the past 90 days. View historical uptime.
Login / Authentication Operational
90 days ago
100.0 % uptime
Today
Mobile App Login Operational
90 days ago
100.0 % uptime
Today
PetDesk Communications Dashboard Login Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
In-App Notifications Operational
90 days ago
100.0 % uptime
Today
SMS Notifications Operational
90 days ago
100.0 % uptime
Today
Data Syncs Operational
90 days ago
100.0 % uptime
Today
Daysmart Vet (Vetter) Operational
90 days ago
100.0 % uptime
Today
ezyVet Operational
90 days ago
100.0 % uptime
Today
All Other PIMS (synced through Covetrus Connect) Operational
90 days ago
100.0 % uptime
Today
DataPoint Operational
90 days ago
100.0 % uptime
Today
PetDesk Phones Operational
90 days ago
100.0 % uptime
Today
Retriever Operational
90 days ago
100.0 % uptime
Today
Provider Communications Dashboard Operational
90 days ago
100.0 % uptime
Today
Web-Based Client Request Page Operational
90 days ago
100.0 % uptime
Today
Two-Way Texting Operational
90 days ago
100.0 % uptime
Today
Corporate Reporting Operational
90 days ago
100.0 % uptime
Today
PetDesk Pay Operational
90 days ago
100.0 % uptime
Today
PetDesk Forms Operational
90 days ago
100.0 % uptime
Today
PetDesk Scribe Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 21, 2026

No incidents reported today.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026
PetDesk Scribe Post Processing Issue
Resolved - This incident has been resolved.
Apr 16, 15:06 PDT
Update - Processing is fully functional and appointments that were not marked as complete, but were missing SOAP notes, have been re-processed. If you are still having issues with processed appointments in Scribe, please reach out to support.
Apr 16, 15:06 PDT
Monitoring - The rollback is complete and appointments are processing again. New appointments should complete as expected. We will begin batch reprocessing appointments where there were incomplete SOAP notes shortly.
Apr 16, 11:18 PDT
Identified - We have identified an issue in our post recording processing. An intermediate fix has resulted an increase in successful processing but we are in the process of rolling back to a previous version that will fully resolve this issue. We expect to be able to re-process recordings as needed and will provide updates on that effort here.
Apr 16, 10:26 PDT
PetDesk Pay Service Degradation
Resolved - We've received no further reports of incidence and our upstream provider indicates that services are stable. If you are still having issues processing payments, please reach out to support.
Apr 16, 15:04 PDT
Update - Per our provider the system has been stabilized. We'll continue to monitor.
Apr 16, 11:00 PDT
Monitoring - Our upstream payments provider is experiencing an issue processing payments. We are monitoring the situation and will post updates here as they become available.
Apr 16, 10:05 PDT
Apr 15, 2026

No incidents reported.

Apr 14, 2026
Scribe Processing Errors and Delays
Postmortem - Read details
Apr 14, 16:04 PDT
Resolved - An upstream provider experienced capacity issues causing processing errors and delays when processing Scribe recordings.
Apr 14, 11:15 PDT
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

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