All Systems Operational

Login / Authentication Operational
90 days ago
99.95 % uptime
Today
Mobile App Login Operational
90 days ago
99.96 % uptime
Today
PetDesk Communications Dashboard Login Operational
90 days ago
99.95 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
In-App Notifications Operational
90 days ago
100.0 % uptime
Today
SMS Notifications Operational
90 days ago
100.0 % uptime
Today
Data Syncs Operational
90 days ago
100.0 % uptime
Today
Daysmart Vet (Vetter) Operational
90 days ago
100.0 % uptime
Today
ezyVet Operational
90 days ago
100.0 % uptime
Today
All Other PIMS (synced through Covetrus Connect) Operational
90 days ago
100.0 % uptime
Today
DataPoint Operational
90 days ago
100.0 % uptime
Today
PetDesk Phones Operational
90 days ago
99.92 % uptime
Today
Retriever Operational
90 days ago
99.92 % uptime
Today
Provider Communications Dashboard Operational
90 days ago
99.95 % uptime
Today
Web-Based Client Request Page Operational
90 days ago
100.0 % uptime
Today
Two-Way Texting Operational
90 days ago
100.0 % uptime
Today
Corporate Reporting Operational
90 days ago
100.0 % uptime
Today
PetDesk Pay Operational
90 days ago
100.0 % uptime
Today
PetDesk Forms Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 15, 2025

No incidents reported today.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025
Resolved - System contention caused by an errant database query caused PetDesk Dashboard to experience sporadic performance issues and even failed page loads during this time. The query was identified and terminated permitting the system to recover.

Procedures have been updated to mitigate an issue like quicker and a long term fix is being developed. Apologies for the inconvenience.

Dec 2, 14:00 PST
Dec 1, 2025

No incidents reported.