All Systems Operational

Login / Authentication Operational
90 days ago
100.0 % uptime
Today
Mobile App Login ? Operational
90 days ago
100.0 % uptime
Today
PetDesk Communications Dashboard Login ? Operational
90 days ago
100.0 % uptime
Today
Notifications ? Operational
90 days ago
100.0 % uptime
Today
Email Notifications ? Operational
90 days ago
100.0 % uptime
Today
In-App Notifications ? Operational
90 days ago
100.0 % uptime
Today
SMS Notifications ? Operational
90 days ago
100.0 % uptime
Today
Data Syncs ? Operational
90 days ago
100.0 % uptime
Today
Daysmart Vet (Vetter) ? Operational
90 days ago
100.0 % uptime
Today
ezyVet ? Operational
90 days ago
100.0 % uptime
Today
All Other PIMS (synced through Covetrus Connect) ? Operational
90 days ago
100.0 % uptime
Today
DataPoint Operational
90 days ago
100.0 % uptime
Today
PetDesk Phones Operational
90 days ago
100.0 % uptime
Today
Retriever Operational
90 days ago
100.0 % uptime
Today
Provider Communications Dashboard ? Operational
90 days ago
99.97 % uptime
Today
Web-Based Client Request Page ? Operational
90 days ago
100.0 % uptime
Today
Two-Way Texting ? Operational
90 days ago
100.0 % uptime
Today
Corporate Reporting ? Operational
90 days ago
100.0 % uptime
Today
PetDesk Pay ? Operational
90 days ago
100.0 % uptime
Today
PetDesk Forms Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 28, 2025

No incidents reported today.

May 27, 2025

No incidents reported.

May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025
Resolved - This incident has been resolved.
May 22, 09:30 PDT
Monitoring - Covetrus Syncs are now fully recovered and operating normally. We expect tonight's sync run to resume normal operations and will monitor this activity.
May 21, 10:48 PDT
Identified - On May 15th, 5/15, Covetrus performed a release and applied sweeping updates across clinics, impacting numerous records.

The rollout duration caused PetDesk to flag these syncs as potential issues due to large-scale data changes. The safeguard was intentionally put in place, but it was triggered incorrectly in this case.

Our team worked through restarting and ensuring all delayed syncs were completed successfully, but some delays occurred between 5/15 and 5/19.

May 18, 10:00 PDT
May 21, 2025
May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025
May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.