All Systems Operational

Login / Authentication Operational
90 days ago
99.95 % uptime
Today
Mobile App Login ? Operational
90 days ago
99.96 % uptime
Today
PetDesk Communications Dashboard Login ? Operational
90 days ago
99.95 % uptime
Today
Notifications ? Operational
90 days ago
100.0 % uptime
Today
Email Notifications ? Operational
90 days ago
100.0 % uptime
Today
In-App Notifications ? Operational
90 days ago
100.0 % uptime
Today
SMS Notifications ? Operational
90 days ago
100.0 % uptime
Today
Data Syncs ? Operational
90 days ago
100.0 % uptime
Today
Daysmart Vet (Vetter) ? Operational
90 days ago
100.0 % uptime
Today
ezyVet ? Operational
90 days ago
100.0 % uptime
Today
All Other PIMS (synced through Covetrus Connect) ? Operational
90 days ago
100.0 % uptime
Today
DataPoint Operational
90 days ago
100.0 % uptime
Today
PetDesk Phones Operational
90 days ago
100.0 % uptime
Today
Retriever Operational
90 days ago
100.0 % uptime
Today
Provider Communications Dashboard ? Operational
90 days ago
99.95 % uptime
Today
Web-Based Client Request Page ? Operational
90 days ago
100.0 % uptime
Today
Two-Way Texting ? Operational
90 days ago
100.0 % uptime
Today
Corporate Reporting ? Operational
90 days ago
100.0 % uptime
Today
PetDesk Pay ? Operational
90 days ago
100.0 % uptime
Today
PetDesk Forms Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 31, 2025

No incidents reported today.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Resolved - Upstream service providers have marked today's issue as resolved.
Oct 20, 18:21 PDT
Update - We're seeing reduced delays in SMS delivery and progress towards resolution, but will continue to monitor until our upstream service dependencies have reported a resolution.
Oct 20, 14:08 PDT
Monitoring - Currently monitoring the situation with our upstream providers and will provide additional information as it becomes available to us.
Oct 20, 12:17 PDT
Investigating - We are currently experiencing intermittent 10DLC SMS delivery issues through our provider, Twilio, due to the ongoing AWS US-East-1 regional outage. We will provide an update as soon as we have more information.
Oct 20, 12:15 PDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.